Business Process

Inbound Services
01

Inbound Services

Mbs Infosolution is one of the most renowned inbound call center service providers in Delhi. Our team of inbound calling executives is catering to our global customers for more than 3 years. We delicately lay prime emphasis on our customer’s business goals. Because we understand that our success relies on our customer’s success in their business. So, we reliably help them to meet their business objectives so that we can achieve our business goal – “To satisfy our customers by providing them premium quality and cost-effective inbound services.

02

Outbound Services

Mbs Infosolution is counted amongst one of the leading outbound call center service providers in Delhi, ensuring your business reaches maximum sale targets. We assist businesses to keep in touch with their clients while keeping the costs in mind. The main objective of our outbound call center services is to cater to our clients and work according to the requirements of your business. In this process, we will reach to your customers who have interacted with you via email, online chat or call, and couldn't able to communicate.

Outbound Services
Back Office Services
03

Back Office Services

We provide the most scalable inquiry handling services to identify the exact needs of your customers and manage the relevant data of all your customers. Our professional enquiry handling executives ensures a successful relationship with your clients by identifying and solving their questions with less time period.

04

Chat And Email

Chat and email are one of the most modern modes of communication in the business world.Large organizations communicate with their customers through a lot of emails and chat support. In email support services, the executives follow a tedious process of receiving and replying to each email they get from their customers. To manage the bulk of emails from all customers in the most effective way, such organizations hire email support services from reputed business process companies.

  Chat And Email
Helpdesk Service
05

Market Research

Market Research facilities every business to understand the current status of their market and behavior of the targeted audience. In-depth market research will help your business to choose the right path to promote your products or services to the right customers. In this highly competitive industrial world, every business must find an innovative way to stay ahead. Our scalable Market Research services help your company gain immense popularity and your customers' needs. Our Market Research will help your company to define the most effective market strategies to enable long-lasting success rate and wide customer base. Hire our highly skilled and experienced market research executives for in-depth, precise and advanced market research services at the most competitive prices.